Shipping policy

SHIPPING & RETURNS
SAME DAY DISPATCH ON ALL ORDERS
Orders placed before 2.30pm Monday to Friday (excluding bank holidays) are dispatched the same day, subject to stock availability and security checks.

ROYAL MAIL SIGNED FOR® 1ST CLASS - AIM TO DELIVER NEXT WORKING DAY, ESTIMATED 1-3 DAYS

Royal Mail Signed For® 1st Class is not a guaranteed service, and although they aim to deliver the next working day, sometimes it may take longer. Deliveries are made Monday to Saturday. This is NOT a tracked service and a signature is required on delivery. We can only provide delivery confirmation after a delivery has been made or attempted. Royal mail does not consider items lost until 10 working days after dispatched.

FedEX COURIER SERVICE - AIM TO DELIVER NEXT WORKING DAY

FedEx Courier Service is not a guaranteed service, and although they normally deliver the next working day, sometimes it may take longer. Deliveries are made Monday to Friday. This is a tracked service and a signature is required on delivery. You will normally receive your order the next working day after we ship it, (which is NOT necessarily the day after you place your order.)

INTERNATIONAL TRACKED & SIGNED - EUROPE: ESTIMATED 3-5 WORKING DAYS

Please note that you are responsible to check the laws in your country when buying from us, packages seized by customs will only be refunded if returned to us less the postage charge.

Please note: The timescale above is an estimated time, your parcel could take up to 15 days. Royal Mail will track your parcel within the UK up to its departure plus any delivery attempts and successful deliveries in your country.

Although Royal Mail provides the information on their tracking page, it is more likely that the delivery partner in your country will have more up to date delivery information. We recommend that you click the delivery partner link once the parcel has reached your country for the most up-to date information.